Cancellation of purchase
Answered
I made a purchase by mistake.
Can I cancel my purchase during the free trial period?
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Hi Hirotaka,
Welcome to Box Community and I’m here to help!
To cancel, you can use our the self-serve option to end your Box subscription and follow the instructions here according to your account type. Meanwhile, if you prefer to work with our team, please contact our Cancellation team via cancel@box.com.
Thanks for posting!
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