Create Password

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Andy Ponticelli

• June 14, 2023 13:40

I am unable to create a password for my account. I need this because a partner is requiring a complex password in order to share files with me. Do I need to remove 2FA? 

 

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  Rona

  • June 16, 2023 23:57

  Hi Andy, 

  Welcome to Box Community and glad to assist. 

  Let me open a ticket and have our Support team to assist with your 2FA issue. We'll get in touch shortly. 

  Thanks for posting! 

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  Paul Harms

  • August 02, 2023 13:08

  I have this same problem.  Thanks!

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  Adam Mazur

  • August 16, 2023 05:11

  I also have the same problem. Could you help me ?

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  Brandon Wimmer

  • August 22, 2023 19:28

  I need help fixing this same problem. Thanks.

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