Storage limit reset, please :)

Answered

Follow

New post

Jeremy Gren

• June 20, 2023 17:03

Can you reset my storage? I deleted files but it still show's an vastly incorrect number.The last time this happened, support had to run a script to correct problem. Thank you for attention. :)

0

• 

  Jeremy Gren

  • June 21, 2023 02:37

  Could someone please take a look at this? :)

  0

  Comment actions Permalink
• 

  Rona

  • June 21, 2023 20:53

  Hi Jeremy, 

  Welcome to Box Community and glad that you've joined this forum. 

  Great news!

  We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

  Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

  Hope it helps! 

  0

  Comment actions Permalink

Please sign in to leave a comment.