Cannot update Credit Card information

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CSCS Alberta

• July 06, 2023 15:42

Hello, I received an email from box that I must update my credit card. When I provide my credit card information it gives an error, I double checked that the numbers are correct.

Then I looked at the browser console and I get the following error. Can someone please help us fix this issue so that you can continue to receive money from us?

Access to internal resource at 'https://cdn01.boxcdn.net/_assets/img/favicons/manifest-rw1AEP.json' from origin 'https://app.box.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

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  Rona

  • July 06, 2023 22:05

  Hi there, 

  Welcome to Box Community and glad to help! 

  For assistance regarding your payment, please contact our Billing team via billing@box.com. 

  Hope it helps! 

   

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