Become a Box Certified: AI Professional — and score an exclusive t-shirt reserved for the first 100 people who pass. Click here

Box Status

Cannot update Credit Card information

Answered
Follow
New post
CSCS Alberta

Hello, I received an email from box that I must update my credit card. When I provide my credit card information it gives an error, I double checked that the numbers are correct.

Then I looked at the browser console and I get the following error. Can someone please help us fix this issue so that you can continue to receive money from us?

Access to internal resource at 'https://cdn01.boxcdn.net/_assets/img/favicons/manifest-rw1AEP.json' from origin 'https://app.box.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

0

Comments

1 comment

Date Votes
  • Rona

    Hi there, 

    Welcome to Box Community and glad to help! 

    For assistance regarding your payment, please contact our Billing team via billing@box.com. 

    Hope it helps! 

     
    0
    Comment actions Permalink

Please sign in to leave a comment.