downloads issues

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Rakesh Karumathil

• July 10, 2023 08:38

whenever i try to download files from Box to local computer, the download speed is very low [around 9MB/s} but My computer  bandwidth is around 500 MB/s . is there any settings i need to do in Box to enhance the downloads speed ? Please help

 

please note i tried these options but did not work

1. Validate your connection is strong and stable (a link to test your connection to Box)
2. Update your browser to the latest version.

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• 

  Rona

  • July 11, 2023 22:06

  Hi Rakesh, 

  Welcome to Box Community and glad to help! 

  Looks like you've managed to work with a member of our team for assistance. Please keep an eye to your existing case and our team will continue to assist to help address your issue. 

  Thanks for posting! 

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