Need to cancel my account

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Sam L

• July 11, 2023 17:12

Hello I have been unable to cancel my free trial. Can you please help me? The email associated with the account is 

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  Rona

  • July 11, 2023 23:06

  Hi Sam, 

  Welcome to Box Community and I’m here to help!

  To cancel, we have a self-serve option where you can end your Box subscription yourself and please follow the instructions here according to your account type.

  Meanwhile, if you would prefer to work with our team, please contact our Cancellation team via cancel@box.com.   

  Thanks for posting! 

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