used space is inaccurate
AnsweredCan you please help fix it? I have 100GB storage account and I am hardly using 11GB and it says is full.
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Hi Mohammad,
Welcome to Box Community and glad to help!
We have corrected your account storage as you've requested. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you'll get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
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