Space Reclaim

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Christopher Bolan

• July 14, 2023 19:56

Hello,

My account is showing a popup prompt stating that I have no space in my storage, but clearly shows the available storage. 

How do I reclaim the spaces?

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  Rona

  • July 14, 2023 20:34
  • Edited

  Hi Christopher,

  Welcome to Box Community and happy to help! 

  Thanks for joining our forum. Great news! We run the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

  As always, don't hesitate to contact our team if you find inaccuracies to your storage count as indicated and we'd love to further assist. 

  Hope it helps! 

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