My Bill was suppose to be $1260

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Nancy Holton

• July 14, 2023 20:23

I signed up for Enterprise and was told that I would pay $1260 for a year which was a discount since I was paying upfront.  I just received an email indicating my bill was almost $1400.00.  What is going on with this company?  I am very unhappy

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  Rona

  • July 18, 2023 21:20

  Hi Nancy, 

  Welcome to Box Community and glad to help! 

  Upon checking, it appears that you've already worked with our Billing team to address your payment issue(s). For your questions and queries, you may reach them at billing@box.com or open a ticket.  

  Thanks for posting! 

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