Wrong space calculation
AnsweredDear BOX Team
I have a problem with calculation of the space.
My folders should take ~16,5GB but it shows 50GB taken.
Would it be possible to run a script to re-count my files ?
Or is there something I can do to fix the issue ?
With kind regards
Simon
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Hi Simon,
Welcome to Box Community and glad to help!
We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you'll get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
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