Storage full, but it isn't
AnsweredAccording to my box account I'm using all 50 of my gigs, but I've deleted many files and this isn't true. At this point I'm probably hardly using 5, but I can't get my storage space back. Can someone fix this issue?
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Hi Stephen,
Welcome to Box Community and glad to help!
We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you'll get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
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