having trouble adding email address

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Karen Kinney

• July 19, 2023 16:58

I am trying to  change my primary email address.  I have tried to add the address under link email, but am getting the following error.  Unclear how to verify as admin

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  Ann

  • July 20, 2023 20:19

  Hi Karen,

  Welcome to the Box Community and thanks for your post in the forum!

  Have you checked out this article about Domain Management, Verification, and Auto Enrollment (https://support.box.com/hc/en-us/articles/4408619650579-Domain-Management-Verification-and-Auto-Enrollment)?

  This may be relevant to your problem with the next steps!

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