Storage showing wrong amount

Answered

Follow

New post

Heidi

• July 25, 2023 14:24

My storage is showing almost full but that is incorrect.  Can you please run the fix script on my account?  Thank you!

0

• 

  Rona

  • July 26, 2023 20:55
  • Edited

  Hi Heidi, 

  Welcome to Box Community and I'm here to assist! 

  We've fixed your storage count, as per your request. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting! 

  0

  Comment actions Permalink

Please sign in to leave a comment.