Storage won't decrease
AnsweredHi, everyone.
I emptied all the folders, but the storage usage is 101.3GB/100GB.
We are having trouble with our business.
Account ID
3289909800
Please take care of it as soon as possible.
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Hi there,
Welcome to Box Community and I'm here to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
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