Reset Storage Count

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Mark Ruvelson

• July 27, 2023 19:33

Hi Box! Could you please run a script to reset the storage count on my account? Thank you.

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  Rona

  • July 28, 2023 16:09

  Hi Mark, 

  Welcome to Box Community and I'm here to help!

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting! 

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  Mark Ruvelson

  • July 28, 2023 16:16

  Indeed you fixed it Rona, thank you!

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