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6 comments

Date Votes
  • Sabrina Lopez
    • Edited

    Typically, to cancel a trial account, you would need to log in to your account on the respective website or platform and navigate to the account settings or subscription management section. There, you should find options to cancel your trial subscription. If you're having trouble finding this information, you can usually reach out to customer support for assistance.

    Popeyes Survey

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  • Rona

    Hi Greg, 

    Welcome to Box Community and I'm here to assist! 

    Any requests for cancellations, downgrades, or seat decreases can be emailed directly to cancel@box.com. We also offer a self-serve option to end your Box subscription using this link. 

    Hope it helps! 

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  • Mostafa Sadegh

    Please Cancel trial subscription.

    Thanks

    Mostafa Sadegh

    ms@pgisite.com

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  • Jennifer E Cheatham

    I need to make sure my subscription is canceled. i was billed even though my last trial day is today. I followed the steps linked above but do not see where to cancel. I would also like the $383.76 refunded to my account.

     

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  • dea wright

    Cancel subscription. Fund money that was unauthorized. 

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  • Jack William Simpson

    I did try going to settings, but then could not find anything about cancellation. There seems no way to cancel, even though I put in credit card info to start the trial account less than 20 minutes ago. I know they want me to go away, but I will persist until find a way to cancel. Obviously they are making this difficult. I have not had to put a stop on a credit card transaction for at least ten years, but am getting ready to for this.

     

    It was a trial subscription. I WANT TO CANCEL!!  NOW!!

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