Storage full

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kumi ito

• August 03, 2023 09:34

Please let me know which file I should delete to make some space for storage. I read 9.2GB/10 GB but I have deleted almost all video files and remaining are office word or excel files.

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  Rona

  • August 03, 2023 21:08

  Hi Kumi, 

  Welcome to Box Community and I'm here to help!

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting! 

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