Welcome to the new Box Support website. Check out all the details here on what’s changed.

Co-authoring with problems in PowerPoint files

Answered
New post

Comments

6 comments

  • Flavio Souza

    Hi guys. No update about this issue? Just to remember, only happens with Powerpoint files.

    1
    Comment actions Permalink
  • Dale Welcome

    I have the same problem and it is only with Powerpoint files.  This issue is problematic and urgent as we have a large project and users are struggling to update a weekly status powerpoint timely.  All users are Editor or Owner that need to collaborate.

     

    1
    Comment actions Permalink
  • Flavio Souza

    Hi guys. No update yet?

    1
    Comment actions Permalink
  • Rona

    Hi Flavio, 

    Welcome to Box Community and glad to help!

    Did you verify the affected user's access in this particular file? For Coauthoring to work, the collaborators should check their permission in this file first. Please check out this article and find out the necessary permission for your collaborators. 

    Hope it helps! 

    0
    Comment actions Permalink
  • Flavio Souza

    Hi.

    This isn't in a specific file. User report that happens with all PowerPoint files.

    I made a test, creating a specific folder and adding two files, with user has editor permission and I as Owner.

    If she open the file, appears to me as read-only and vice versa.

     

    0
    Comment actions Permalink
  • Sarah Spivey

    I am having the same error. All of our collaborators are set as editors and when we open the same powerpoint at the same time, everyone who is not the first to open the ppt is locked from making changes. 

    0
    Comment actions Permalink

Please sign in to leave a comment.