I am not able to upgrade my plan

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Dele Ojelabi

• August 22, 2023 17:06

I get the error message below when I tried to upgrade my account.

 

Your account needs further verification, please submit a ticket at support.box.com.

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• 

  Ann

  • August 22, 2023 20:46

  Hi Dele, 

  Welcome to Box Community and I’m here to help!

  To help with your credit card update, please reach out to our Billing team using this link or email them directly using billing@box.com.

  Thanks for posting! 

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