pleas help
AnsweredPlease help.....all my pictures are in the trash box. I'm trying to get them back, but it's not possible. message not enough space :( . So I'm trying to buy a paid plan with 100gb of space. But again the problem ... message: Your account needs further verification, please submit a ticket at support.box.com.
I don't know what to do anymore, I'm desperate
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Hi there,
Welcome to Box Community and I'm here to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Additionally, you may go back to your trash and restore your deleted contents.
Hope it helps!
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