My Storage Usage is Incorrect
AnsweredHello.
Please run a script to fix incorrect storage usage.
Thanks you!
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According to this article we can ask customer support to run the script.
Please do it on my account.
Also a button in Account Settings to do it ourselfs would be nice.
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Hi there,
Welcome to Box Community and I'm here to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
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