Storage Usage is incorrect

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Dave

• September 04, 2023 21:56

Hi,

My Storage Usage is incorrect, and I cannot upload.

I know I should have about 40% free space.

It looks like there is a script that you can run to reset this.

Thanks,

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  Rona

  • September 04, 2023 23:10

  Hi Dave, 

  Welcome to Box Community and I'm here to help!

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting!

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  Dave

  • September 04, 2023 23:27

  Thank you.

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