Full File Storage after deleting files

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Mary Ross

• September 08, 2023 16:33

Good afternoon, 

Could you please update my storage as a bunch of files were deleted yesterday, but my storage is still almost full.

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  Rona

  • September 08, 2023 19:13

  Hi Mary, 

  Welcome to Box Community and I'm here to help!

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting! 

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