Incorrect sizing GB in my account ??

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DS

• September 14, 2023 19:08

Hi !!!

My box storage shows wrong storage GB but I do not have such kind of volume.

Please help from support

Thanks a lot in advance !

Best Regads

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  Rona

  • September 14, 2023 20:39

  Hi there, 

  Welcome to Box Community and glad to help! 

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting!

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