Wrong storage count

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Gmailbox

• September 17, 2023 00:12

My account has been 50% used while it's empty.

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  Rona

  • September 18, 2023 19:41

  Hi there, 

  Welcome to Box Community and glad to help! 

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting! 

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