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cannot change password

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  • Rona

    Hi Paul,

    Welcome to Box Community and glad to help! 

    We've created a new case and a member of our team will contact you through email, please keep an eye out. 

    Thanks for posting!

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  • Gabriela Diaz Santos

    I´m also required to change my password, but I can not changed it.
    I also get a notification every time I attempt to do so. The toast says that there was an error while changing my password. 
    Could you please help me?

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  • Robert Henson

    I am also getting that error.  When I initially reached out, they told me that they could not help because it was a free account.  I am now paying for the account, and I am still having the same issue.

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