I want to re-register my account

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Shinya Urase

• September 19, 2023 00:16

I started using BOX by sharing files with colleagues before my company registered it. This time, when the company I work for tried to create an account for me, I was informed that registration was not possible. I think it's because we're using the same email address.
Is there a way for my company to register an account while keeping the files I'm currently using?

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  Rona

  • September 25, 2023 19:48

  Hi Shinya, 

  Welcome to Box Community and glad to help! 

  Are you about to join a Business Box account that manage users? If yes, your Box Admin should be able to add you as their user this way. 

  Hope it works!

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