Another reclaim storage space

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DiogoFM

• September 20, 2023 14:41

Hi there, as stated in other posts I request for the script to reclaim storage space be ran on my account as my available space is also incorrect!

Hoping to hear from you soon

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  Barry Rowell

  • September 20, 2023 15:26

  Yes, I also have this problem and there is no place to contact support other than in a post like this. It would seem inefficient at best to ask for the script to be run through a community post but please the run the script for my account, too, please. Thank you.

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  Rona

  • September 20, 2023 19:16

  Hi DiogoFM and Barry, 

  Welcome to Box Community and glad to help! 

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting! 

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  Barry Rowell

  • September 20, 2023 19:29

  THANK YOU!

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  John Clark

  • September 20, 2023 20:19

  Please reset my storage count too. It seems to be overcounting 2.5 gb. Thanks! 

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