Email already used in a Box account but not associated with an enterprise
CompletedI am not able to add a user because "Email already used in a Box account but not associated with an enterprise." The other box account was erroneously opened and then deleted. We need to add her to our organization account with her work email. |
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Message I received from support:
"Please disregard the message "Email already used in a Box account but not associated with an enterprise". You just need to click the save option twice. After your first click, a red banner will appear that indicates failure. Press the save button once more and you'll get the prompt that says "1 user added". Then, the user will receive an email invitation to join the enterprise."
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