Storage Usage is incorrect, please run the script.

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Aaron C

• September 22, 2023 20:40

I've asked a few times for this to happen. I believe I'm only using about 6 or 7 gigs worth of storage right now, but it says I'm using 47 gigs. Will someone please fix this issue that seems to be happening with a lot of people already? Thank you.

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  Rona

  • September 22, 2023 22:41

  Hi Aaron, 

  Welcome to Box Community and glad to help! 

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting! 

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