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Krzysiek Kamart

• September 25, 2023 17:14

I emptied the recycle bin permanently, but the storage capacity shows no reduction. Since there were many large files storage capacity should have been freed up significantly. Can you help with this?

 

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  Rona

  • September 26, 2023 20:36

  Hi Krzysiek, 

  Welcome to Box Community and glad to help! 

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting!

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