Size used is wrong

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Libor

• September 26, 2023 17:47

Please run the script to fix used size in my Box. My files use about 1GB, but Box says "13.4 GB of 15.0 GB used". :-( Thanks. 

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  Rona

  • September 26, 2023 19:19

  Hi Libor, 

  Welcome to Box Community and glad to help! 

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting!

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