unable to access the files
Answered
There is a message of unable to see the files you are looking for. And it takes me out of Box to log in all the time
-
Hi Jehu,
Welcome to Box Community and glad to help!
Has it ever worked before?To fix your issue, please run these troubleshooting steps.
- Please ensure your web browser is the latest version of Chrome, Firefox, Safari, or Edge
- Try clearing your browser's cache. If this does not resolve your issue, please proceed to the next step.
- Verify that you are using one of our recommended operating systems.
- Try temporarily disabling or configuring your firewall to allow Box as a trusted site. You may find that your anti-virus software includes a built-in firewall. If you are attempting to access Box from an office setting and experience upload issues, then please contact your IT administrator or internal Help Desk.
Hope it woks!
Please sign in to leave a comment.
Comments
1 comment