File Size Limit for external user?

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Administrator

• October 04, 2023 08:56

Hi there,

our company (business plus account) has several external user, who upload video- and audiofiles for us. Sometimes the upload of videofiles fail without any explanation, so my question is: Is there a limit for file sizes for external users? I couldn't find any information regarding this topic. 

Best regards

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• 

  Rona

  • October 10, 2023 19:37

  Hi Markus, 

  Welcome to Box Community and glad to help! 

  Each end user's file size limit are implemented regardless if they are uploading on their own or collaborated folders. 

  The maximum file size limit for uploads to Box varies depending on your account type:

  • Free personal: 250 MB
  • Starter: 2 GB
  • Business: 5 GB
  • Business Plus: 15 GB
  • Enterprise (and Digital Suites ): 50 GB
  • Enterprise Plus: 150 GB

  For more details, please refer to our pricing comparison page.

  https://support.box.com/hc/en-us/articles/360043697314-Understand-the-Maximum-File-Size-You-Can-Upload-to-Box

  Hope it helps! 

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