Reset storage used - please could you run the script for resetting the proper storage usage?

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Jonathon Bremmer

• October 08, 2023 12:50

My account is showing substantial usage, despite having very few files/folders. Please could you run the script for resetting the proper usage?

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  Rona

  • October 09, 2023 19:40

  Hi Jonathon, 

   

  Welcome to Box Community and glad to help! 

   

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

  Should you experience the same issue in the future, please let us know

  (https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect).

   

  Thanks for posting!

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