Storage used says 1.9Gb used but I only have 1 small file stored.

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Ian White

• October 12, 2023 20:45

Storage used says 1.9Gb used but I only have 1 small file stored. I deleted everything else (and from the BIN also).

How do I get the storage indicated to read correctly?

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  Rona

  • October 13, 2023 15:10

  Hi Ian,  

  Welcome to Box Community and glad to help! 

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

  Should you experience the same issue in the future, please let us know, (https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect).

  Thanks for posting!

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  Ian White

  • October 13, 2023 16:29

  Thank you Rona. That's good.

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