Request script of storage space to be run

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October 18, 2023 02:35

Hello Box Support team,

My storage space also has data inaccuracy problems. After reading the following document, I know I need to contact you.
Please help me run the "script" mentioned in the document. Thank you.

https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Comments

2 comments

Rona

October 18, 2023 20:40
Hi Ji-Liang,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

In the future, if you experience storage inaccuracies, please let us know in this forum.

Thanks for posting!
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Ji-Liang Hong

October 19, 2023 00:32
Hello Box Support team,

Thank you very much.

I have confirmed that the data inaccuracy issue with my storage space has been resolved.
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