Help Urgently Need Help to Reactivate Account

Hi team,

My account has been deactivated and our business cannot access our team's shared files that we are using operationally.

We need help urgently, can the team reactivate our account?

We will be doing adjustments so that we will operate within the bandwidth upload limits.

I'm using a personal account to post this message, can the team contact me via email (see my account number below)

Thank you.

Dear Box Admin,

We have continued to detect excessive and anomalous activity in your account 1048567584 that risks overburdening or impairing Box’s ability to provide services and is in violation of the Box Terms of Service.

As a result, to prevent abuse and ensure the integrity of the Box Service for all our users, we have implemented preventative measures to disable uploads and sharing (including shared link URLs) from this account effective immediately, and will be deactivating the account.

We will expedite your cancelation and refund any prepaid fees prorated for the remaining duration of your current subscription period.

Sincerely,

The Box Team

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