Account Storage Size Inaccurate

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Richard

• October 23, 2023 11:11

Please run the script to correct file count and storage size of my account. Thank you!

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  Asselin Daniel

  • October 23, 2023 14:19

  I'm getting an error message when trying to upload stuff in my box saying I have reach out the max storage space but I only used 15 Ko out 0f 10 Gg.

   

  How can this be fix?

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  Rona

  • October 23, 2023 14:26

  Hi Richard, 

  Welcome to Box Community and glad to help! 

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

  In the future, if you experience storage inaccuracies, please let us know in this forum. 

  Thanks for posting!

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  Asselin Daniel

  • October 23, 2023 14:35

  Still getting the error message when uploading in box and my name is Daniel :)

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  Richard

  • October 23, 2023 16:29

  @Rona Thank you, I confirmed and my account has been corrected (Richard) hopefully Daniel got his help to

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