Unable to clear storate

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Axel

• October 25, 2023 09:25

Hello, I currently am not able to upload new files since I have the message I reached the limit of 10g. I removed some files and when I go to the admin command it indicates  I am using 2g but I still can't upload.

Please run the script to correct the storage usage for my account as described in this support article: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect. Thanks.

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  Rona

  • October 25, 2023 19:17

  Hi Axel,

   

  Welcome to Box Community and glad to help! 

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. 

  In the future, if you experience storage inaccuracies, please let us know in this forum. 

  Thanks for posting!

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