Folders are missing
AnsweredI'm co-owner of the folder but an error comes up when I try to open it on Box.com
Oops! We can't seem to find the page you're looking for.
Missing 2016, 2022, 2023, and Template - Do not delete
Box.com still shows files in the folder, but when I click on the folder, the above error shows.
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Hi AL,
Welcome to Box Community and glad to assist!
- Please ensure your web browser is the latest version of Chrome, Firefox, Safari, or Edge
- Try diffrent browsers, machine and network connection.
- Try clearing your browser's cache. If this does not resolve your issue, please proceed to the next step.
- Verify that you are using one of our recommended operating systems.
- Lastly, try reaching out to the folder owner, see if she/he sees the same error.
Hope it helps!
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