When trying to 'Open With' a docx document the Microsoft Word selection is grayed out

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Eric Hirsch

• November 06, 2023 19:14

When trying to 'Open With' a docx document the Microsoft Word selection is grayed out. Used to work for me but not any longer. Please help.

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  Rona

  • November 08, 2023 19:56

  Hi Eric,

  Welcome to Box Community and glad to assist!

  Let me create a new case and a member of our team will be in touch, please keep an eye out.

  Thanks for posting! 

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