I cannot access an audio file within box,

Answered

Follow

New post

Michele Caravaglio

• November 07, 2023 20:55

0

• 

  Rona

  • November 17, 2023 22:34
  • Edited

  Hi Michele, 

  Welcome to Box Community and glad to help! 

  What was the error when you tried to access your audio file and has it ever worked  before? 

  For the meantime, can you try to follow these troubleshooting steps? 

  • Please ensure your web browser is the latest version of Chrome, Firefox, Safari, or Edge
  • Try clearing your browser's cache. If this does not resolve your issue, please proceed to the next step.
  • Verify that you are using one of our recommended operating systems.
  • Use your alternate browser, machine and network connection. 

  Hope it works! 

  0

  Comment actions Permalink

Please sign in to leave a comment.