Box is full (but in fact is empty): please delete everything on my box
AnsweredI cannot add anything anymore in box while my folder is empty and the trash is emptied. Please run the script to reset this!
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Hi Lukas,
Welcome to the Box Community!
I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.
Thanks for posting!
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