how to delete a mail address from control list

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岩永　一也

• December 01, 2023 09:28

I would appreciate it if somebody can help me on how to delete a mail address  from control list. The mail address cannot receive box invitation.

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  Rona

  • December 04, 2023 21:36

  Hi there, 

  Welcome to Box Community and glad to help!

  Looks like your email address is not in our email hard bounce list. Instead, can you please run these troubleshooting steps for your email notifications? 

  Hope it helps! 

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