Free space on my account is not accurate
AnsweredFree space on my account is not accurate.
Can Box support please run script on my account to fix this?
Storage Usage Or File Count In My Account Is Incorrect – Box Support
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Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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