Error when accepting invite for collaboration folder

Answered

Follow

New post

Emily Jo Rhoten

• January 10, 2024 15:38

Whenever I try to accept the invite it says files can't be found. I received the invite a while ago, but thanks to our firewall, it wouldn't let me into box. Now that the firewall is fixed it won't let me access the files. 

0

• 

  Rona

  • January 12, 2024 20:49

  Hi Emily, 

  Welcome to Box Community and glad to help!

  Does the invite notification sent to the same email address you're using with Box? If not, please request for another invite using your correct email address. 

   

  Hope it helps! 

  0

  Comment actions Permalink

Please sign in to leave a comment.