box insufficient space

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Mykola Piatykop

• January 30, 2024 11:52

I have faced the issue described in this article. I deleted all uploaded files and emptied the trash. But there is no more space. Can you help me to free up space ?

https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

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  Ann

  • January 30, 2024 19:33

  Hi Mykola,

  Welcome to Box Community!

  The data storage in your account has been cleared up and it should now display the correct storage space.

  Thank you for posting!

  Best,
  Ann

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  Mykola Piatykop

  • January 31, 2024 09:38

  Thank you

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