Incorrect storage usage

Answered

Follow

New post

ms-dev globalinitd

• January 31, 2024 08:57
• Edited

Deleting files does not change the used storage.
I'm having trouble because I can't upload.

I checked the support below and they say that they cannot respond unless you contact us, so please help us.

マイアカウントのストレージ使用状況またはファイル数が正しくない – Box Support

0

• 

  ms-dev globalinitd

  • January 31, 2024 05:41

  Account information is below.

  Account ID：18867633634

  Used Storage：9.9 GB/10.0 GB

  0

  Comment actions Permalink
• 

  Rona

  • January 31, 2024 19:24

  Hi there,

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

  0

  Comment actions Permalink
• 

  ms-dev globalinitd

  • February 01, 2024 04:42

  I had the same problem again.
  Please take action.

  0

  Comment actions Permalink

Please sign in to leave a comment.